Shipping Policy

Shipping Policy

At SleakSoul, we are committed to delivering your order with care and efficiency. Please review our shipping policy to ensure you are informed about the process from purchase to delivery.

Processing Time

  • All orders are processed within 1-3 business days.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will communicate any significant delays via email.

Shipping Rates & Delivery Times

  • Domestic Shipping (United States):
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Shipping rates will be calculated at checkout based on your location and shipping method.
  • International Shipping:
    • Delivery times vary depending on the destination, typically 7-14 business days.
    • International shipping rates are calculated at checkout.
    • Please note: Duties, taxes, and customs fees for international shipments are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your package’s journey and estimated delivery date.

Shipping Issues & Delays

While we do our best to ensure timely delivery, there may be delays due to factors beyond our control, such as carrier delays or customs processing for international orders. If your order is delayed, please reach out to our customer support team at support@sleaksoul.com.

Undeliverable Packages

If a package is returned to us due to incorrect address information or if the package was unclaimed, we will contact you to arrange redelivery. Additional shipping fees may apply in this case.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and relevant details. We will work with the carrier to resolve the issue and ensure your satisfaction.

Contact Us

For any further questions regarding our shipping policy, feel free to contact us at support@sleaksoul.com. We’re here to help!